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Risk Management

We systematically identify and assess risks in all of our businesses so we can develop management plans that encompass major risks, including supply chain, commodity and currency volatility, human capital, financial risk and legislative action. To remain a resilient business we also anticipate and mitigate sustainability-related risks. We identify and assess these risks so we can develop management plans to address them. Among the key risks we examine are those related to climate change, water scarcity, disruptions due to extreme weather events, human rights abuses and packaging waste regulations.
 

Ethics and Compliance 

Our company culture has always been based on the highest level of integrity and ethical conduct. Integrity is one of Ball’s core values and most important cultural assets. We will not compromise our integrity or risk damage to our reputation for financial gain or for any other reason.

To ensure we act with integrity at all times, all Ball employees are required to understand and follow Ball’s corporate compliance policies and the Business Ethics Code of Conduct. Our extensive framework of policies and management systems is well established and continues to evolve as we face new challenges. For example, we established a new company-wide human rights policy in 2013 to ensure that we foster and maintain a responsible and safe work environment for our employees and in our supply chain.

Each year, all managers and other select employees are required to perform an electronic compliance verification for all business conduct (including applicable laws and regulations), anti-corruption and conflict of interest policies. We have a hotline for employees and external stakeholders to use to report policy violations confidentially and in their own language. No retaliatory action will be tolerated against anyone who comes forward to raise genuine concerns about possible violations.

Ball’s Corporate Compliance Program, supported by a Corporate Compliance Committee, was established to assist operating and staff organizations achieve compliance with all regulations. Key compliance issues involve employment practices; environmental protection; workplace safety; product quality; customer, supplier or government relations; use of confidential, proprietary, technical or business information; accurate reporting and record keeping; anti-competitive/unfair trade practices; foreign corrupt practices and anti-bribery avoidance; securities law compliance; export controls and trading restrictions; and other actions regulated by law or corporate policy.

The company has numerous other compliance and regulatory policies in place to ensure employees act in full accordance with appropriate laws and regulations such as child and forced labor, environmental, export and import compliance and foreign corrupt practices.

More information on Ball’s Corporate Governance, including the Business Ethics Code of Conduct, Board Committee charters and the Board of Directors Business Ethics Statement, can be found on our investors page.

Stakeholder Engagement

Engaging our stakeholders is essential to how we do business. By listening to their ideas and needs, we better understand their expectations and can identify emerging opportunities and challenges in our markets. In turn, stakeholders can deepen their understanding of Ball and how we can work together to create shared value.

We regularly engage various stakeholders such as customers, employees, investors, suppliers, trade associations, governmental representatives, regulatory authorities and nongovernmental organizations. Dialogue with stakeholders along our value chain—from material suppliers to recycling organizations—is particularly important to Ball. Because many of the sustainability challenges we encounter, such as water scarcity and packaging recycling, are too complex for one organization to tackle alone, we participate in several multi-stakeholder partnerships that allow us and others to bundle resources and expertise to develop effective solutions (click here for one example).

Approximately 500 stakeholders from around the world participated in our 2018 sustainability materiality survey. 
 

Customers

HOW WE ENGAGE

We intend to continue bringing value beyond quality and price to customer relationships, and demonstrate how we can help our customers succeed. We aim to be the sustainable supplier of choice by responding to customers’ needs and doing our part in contributing to their sustainability goals.

Being close to our customers has long been part of “who we are” at Ball Corporation. In our packaging and aerospace businesses, we know we must be fully aligned with our customers to continue our long track record of success. That is why being close to customers is a key part of Ball's Drive for 10 vision.

KEY STAKEHOLDER INTERESTS

  • Pricing
  • Quality and food safety
  • Packaging innovation
  • Lightweighting
  • Packaging recycling
  • Product carbon footprints
  • Life cycle assessments
  • Filling line efficiencies

HELPING EACH OTHER

In our packaging businesses, we primarily engage with our customers through face-to-face meetings, often combined with plant visits. In our metal beverage packaging business, we service our customers’ filling lines at their request to ensure our cans run smoothly, which maximizes filling line efficiencies and reduces can spoilage. Our Customer Technical Service experts also provide training upon customer request to help minimize the possibility of filling and seaming problems.
 

Investors

HOW WE ENGAGE

Ball engages with mainstream investors and the socially responsible investment (SRI) community. Although mainly the SRI community asks for detailed information on our sustainability management and our performance, mainstream investors are becoming increasingly interested in Ball’s sustainability efforts. We aim to provide the most accurate and timely information to ensure that investors can make good investment decisions. Today, we contribute to several assessment initiatives by the SRI community. We seek to improve our ratings and rankings, and aim to align our sustainability management and reporting with their needs. An overview of some SRI ratings and rankings and how we were assessed can be found here.

From meetings to telephone interviews and answering questionnaires, we engage with investors in various ways.

KEY STAKEHOLDER INTERESTS

  • Business development
  • Growth opportunities
  • Long-term strategy
  • Risk management
  • Business strategy and the role of sustainability
  • Sustainability goals
  • Innovation
  • Geographic reach
 

Employees

HOW WE ENGAGE

To learn more about how we engage with employees, visit Talent Management.

KEY STAKEHOLDER INTERESTS

  • Job security
  • Pay and benefits
  • Development opportunities
  • Recognition
  • Employee volunteering and giving
 

Suppliers

HOW WE ENGAGE

To learn more about how we engage with suppliers, visit Responsible Sourcing.

KEY STAKEHOLDER INTERESTS

  • Fair deals
  • Growth opportunities and innovation
  • Packaging recycling
  • Long-term relationships with Ball
  • Information requests from our customers
  • Life cycle assessment
 

Governments and Regulators

HOW WE ENGAGE

In many countries, the packaging we produce is regulated. We monitor and participate in public policy discussions when appropriate to protect and enhance our business. We engage with political and regulatory stakeholders on multinational, national, state and regional levels. We invite officials to visit our plants to better understand our business and the economic impact we have in the communities.

We are involved in a range of professional organizations and trade associations to promote a healthy business climate and to stay informed on developments that may influence our businesses. Examples can be found below this table. In addition, our businesses and facilities are expected to join the appropriate local chambers of commerce, manufacturers associations and other interest groups to promote discussions with local decision makers on a variety of business matters that could affect our facilities. 

KEY STAKEHOLDER INTERESTS

  • Resource conservation
  • Climate change
  • Energy efficiency
  • Food safety
  • Sourcing
  • Wages and benefits
  • Skills
  • Policy implementation
  • Environmental, health and safety compliance
 

Non-Government Organizations (NGOS)

HOW WE ENGAGE
We work with NGOs, nonprofits and consumer organizations to share our position on various social and environmental matters and to seek feedback on concerns they may have about our activities. Meetings, surveys and specific consultations are the most common ways we engage with NGOs.

KEY STAKEHOLDER INTERESTS

  • Funding
  • Consumer protection
  • Ethical sourcing
  • Climate change
  • Recycling and resource conservation
  • Water management
  • Voluntary support by employees
 

Communities

HOW WE ENGAGE

To learn more about how we engage with our communities, visit Community Ambassadors.

KEY STAKEHOLDERS INTERESTS

  • Jobs in the community
  • Funding for local projects
  • Voluntary support by employees
  • Environmental protection

Ball is a member of various trade associations and other organizations that strive to enhance the sustainability performance of companies and packaging. Examples include:

  • International Organisation of Aluminium Aerosol Container Manufacturers (AEROBAL)
  • Aluminium Stewardship Initiative (ASI)
  • Associação Brasileira de Produtores de lata de alumínio (Abralatas)
  • British Aerosol Manufacturers’ Association (BAMA)
  • The Recycling Partnership (TRP)
  • Consumer Specialty Products Association (CSPA)
  • European Institute for Packaging and the Environment (EUROPEN)
  • GreenBiz Executive Network
  • The Industry Council for Research on Packaging and the Environment (INCPEN)
  • Metal Packaging Europe (MPE)
  • Metal Packaging Manufacturers Association (MPMA)
  • Supplier Ethical Data Exchange (SEDEX)
  • Renewable Energy Buyers Alliance (REBA)